Dominic is always so helpful and informative! He does a great job, and always lets me know what is going on. Definitely an asset! I always recommend Pure Water Northwest!

Local Staff at Pure Water NW in Kingston, Wa have been delightfully helpful!

As a real estate agent, I recently found myself in a time-sensitive situation just days before closing when the water softener system in my clients' new home failed. Navigating the replacement process with the seller was challenging, so I reached out to several companies for advice and quotes. Pure Water Northwest stood out from the rest. After leaving a message with the front desk, I was impressed when the owner called me back within an hour.He not only guided me through the details of different water softener systems, helping me understand what would best match the existing unit, but also took the time to talk through the entire scenario, ensuring I was well-informed so I could best serve my clients. What really set Pure Water Northwest apart was that he did this knowing there was no direct sale involved, as the seller was responsible for the replacement. His genuine willingness to educate and assist me reflected a commitment to service over profit.Pure Water Northwest exemplifies a company that truly cares about people, not just the bottom line. Highly recommend!